++++ IMPORTANT MESSAGE ++++
after a complete system crash on our computers during the night from Monday to Tuesday our IT-company managed to get us back to normal practice from Monday, September 23rd, 2019.
Where could still be problems left?
A complete recovery of the entire data system will certainly take a period of 4 to 6 weeks. However, the patient data could be backed up from the damaged back-up files including 12th of September. On Monday we will be able to access them again.
The appointment process works smoothly again, so that you can specify your desired dates online, by telephone or right in our practice again.
Unfortunately we still can not rely on documents that have been scanned for many years. So maybe we will have to scan or request one or two findings from you again. While this may delay the treatment a little while, these data are at least accessible via other practices.
We thank you for your understanding,
your TEAM from the Gelenk- und Wirbelsäulenzentrum Potsdam
P.S .: Please don´t forget to subscribe to our Newsletter!